Our Shipping Promise
At Aviary Marketplace, we understand that proper shipping and delivery matter. Every order is reviewed carefully, and we do our best to make the entire process easy, safe, and dependable.
Processing Time
- Orders are usually processed within 1–2 business days.
- You will receive confirmation once your order has been reviewed and prepared.
- Processing may vary during holidays, weather delays, or high-order periods.
Delivery Details
- Shipping and delivery arrangements are handled with care and attention.
- Delivery timelines may vary depending on location, schedule, and transport conditions.
- Please make sure your contact and shipping information is correct before placing your order.
Important Notice
Because live birds require special attention, some shipments may need extra coordination for timing,
weather, route planning, and proper handling. If you have any questions before ordering, please contact us first.
Store Information
Address:
2025 Rawsonville Road, Belleville MI 48111
Facebook Page:
Visit Our Facebook PageBefore You Order
- Verify your shipping and billing details before checkout.
- Contact us if you need help with delivery questions.
- Ask us in advance about special requests or scheduling needs.
Need Help With Shipping?
We’re happy to help with delivery questions, order support, and general inquiries.
Contact UsFrequently Asked Questions
Here are answers to common shipping and delivery questions for Aviary Marketplace customers.
1. How long does order processing take?
Most orders are processed within 1–2 business days, although timing may vary during holidays, high-volume periods, or special coordination needs.
2. How will I know when my order is ready or shipped?
We provide updates using the contact information you submit with your order, so please make sure your email and phone details are correct.
3. Do shipping times vary by location?
Yes. Delivery timing can vary depending on your location, transport availability, weather conditions, and route planning.
4. Can I contact you before placing my order?
Yes. We encourage customers to contact us before ordering if they have shipping, delivery, or product questions.
5. What happens if I enter the wrong shipping address?
Please contact us as soon as possible if you made an error. We will do our best to assist before the order is finalized or shipped.
6. Are live bird shipments handled differently?
Yes. Live bird shipments may require additional planning for timing, route coordination, weather conditions, and safe handling.
7. Can weather affect delivery?
Yes. Severe weather, seasonal conditions, and transport disruptions can affect shipping or delivery scheduling.
8. Do you offer local pickup?
For pickup availability and scheduling, please contact us directly so we can confirm current arrangements.
9. Can I request a specific delivery date?
You may contact us with your preferred timing, and we will let you know whether a requested date can be accommodated.
10. What should I do if I have a question after ordering?
You can contact us by email anytime with your order questions, delivery concerns, or general support needs.
11. Will I receive communication if there is a delay?
Yes. If we are aware of a scheduling or delivery delay, we will do our best to keep you informed using the contact details on file.
12. Is my order reviewed before shipment?
Yes. Orders are reviewed before shipment to help ensure accuracy and proper coordination.
13. Can I ask questions through Facebook?
Yes. You may also reach out through our Facebook page for updates, questions, and general communication.
14. What contact information should I provide when ordering?
Please provide your full name, correct delivery address, email address, and any other requested details so we can contact you if needed.
15. How can I get help quickly?
For the fastest support, email us at contact@aviarymarketplace.com or visit our Facebook page using the button above.